How to choose stones
Our e-shop offers a large selection of glass stones, therefore you can search for items according to different criteria:
- Shape – finds all the selected colours and sizes of specified shape
- Size – finds all the selected colours and shapes of specified size
- Colour – finds the selected shapes and sizes in a specified colour
ALL OF THE ABOVE CAN BE COMBINED
In addition, a quick search feature is available allowing you to search by a complete or partial article number, colour code number and/or stone size.
How to order the required quantity
Clicking on the selected item will display a window with detailed product description. Once the required quantity is entered and the “Add to card” button pressed, information about the quantity available in stock will be displayed if the required quantity exceeds the amount available in stock. In such case, a link will become available allowing you to enquire whether an additional amount of the selected stone can be manufactured. We will respond to your request within 1-2 working days.
If the selected items are in stock, they will be sent within 1-2 business days after order confirmation and delivered according to the selected shipping method.
If you need more than what is available, please use the method explained in the above paragraph to enquire if more stones can be manufactured.
Complaints are processed according to our Terms and Conditions.
Despatched items are packaged in plastic trays, which are shaped so that each individual piece is securely protected against damage during transport. Quality of each stone is re-checked before shipment. Our glass stones are hand-crafted products. Deviations from the declared stone dimensions do not exceed +/- 0.2mm. Glass stones do fit the industry standard jewellery components and settings. For further manipulation, it is necessary to treat glass stones gently and safely.
Stones that are returned chipped or broken will not be considered as a valid claim.
PS: We wish our glass stones to complete your designs and become part of beautiful and original jewellery or other fashionable accessories that will bring joy.
We believe you will be satisfied with our products.
Your RALTON team